Hi, I'm

Kat, a product designer who thinks in systems

Kat, a product designer who thinks in systems

I’m a senior product designer who loves bringing structure to complex products and turning them into simple, human experiences. With a background in graphic design and a love of language, I design like a translator, making ideas clear, intuitive, and inclusive. Always learning, always designing.

✦ Where I've Been Designing ✦

✦ Where I've Been Designing ✦

Exxact Corporation builds high-performance computing hardware (servers, workstations, clusters) for research institutions, data centers, and enterprise engineering teams. As the lead product designer on the software side, I've owned projects end-to-end: from building a custom CRM for the sales team, to redesigning the customer-facing configurator, to overhauling the design system that ties it all together.

Exxact Corporation - Mar 2026 - May 2026

Built to Fit: Designing an Attribute-Driven Drive Bay Mapping System

Built to Fit: Designing an Attribute-Driven Drive Bay Mapping System

A server could pass validation and still be impossible to assemble. I partnered with engineering to replace a brittle, category-based rules system with an attribute-driven solution that surfaced conflicts in real time, reducing configuration errors and giving sales engineers confidence before orders reached production.

Exxact Corporation - Nov 2024 - Mar 2026

Custom CRM Platform: Transforming Complex Sales Workflows into a Scalable Internal Tool

Custom CRM Platform: Transforming Complex Sales Workflows into a Scalable Internal Tool

When off-the-shelf CRMs don't fit, you build one that does. Here's how I led discovery, aligned stakeholders, and translated complex operational workflows into a custom platform built around how the business actually sells.

Exxact Corporation - Sept 2024 - Dec 2024

From Friction to Flow: Redesigning the Customer Configurator for Clarity and Completion

From Friction to Flow: Redesigning the Customer Configurator for Clarity and Completion

Browsing a product is easy. Knowing how to configure and order it is where customers got stuck. This redesign closed that gap, turning exploration into a clear, completable path to inquiry.

Exxact Corporation - Jun 2024 - Sept 2024

Design System Overhaul: Cutting Redundant Components and Saving 2–3 Hours per Feature

Design System Overhaul: Cutting Redundant Components and Saving 2–3 Hours per Feature

As the component library grew, inconsistencies quietly slowed every release. I led a design system overhaul with engineering that standardized patterns, reduced redundancy, and saved 2–3 hours of implementation on every new feature.

DESIGNED BY KATHERINE CHHAY CHEN

®2026

DESIGNED BY KATHERINE CHHAY CHEN

®2026